VPN setup guide

Create an account and save your details

First, open the account creation page in the VPNQO user dashboard. No email address is required; just choose a username and password. Pick a username you plan to keep, set a unique password, and follow the on-screen instructions to create your account. These credentials are for signing in to the dashboard, not for pasting into a client as subscription details. Store them separately.

After creating your account, make sure you reach the account overview. If you land on the login page, sign in with the username and password you just saved. Seeing the overview means you can access your account; you still need to choose a plan and get a subscription before your devices can connect.

Save your account details in a password manager you control, and take care with the username's capitalization and any symbols in your password. Don't include your password in tutorial screenshots or send it to another app just to make importing easier. If the account creation page shows an error, check which fields it refers to and update those details before trying again.

Choose a plan and confirm your order

Open the plans section in the user dashboard. First decide how you plan to use the service, then compare data allowances. Monthly subscriptions suit regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data resets monthly on the day your plan starts, not on the first day of the calendar month. For occasional access to international websites, you can also choose a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data lasts until used and never expires.

Choose based on how you actually use the internet: browsing, collaborative documents, and streaming video can use very different amounts of data. The same time online doesn't necessarily mean the same data usage. Devices are unlimited, but data isn't; keep an eye on the remaining balance in the dashboard when using multiple devices. You don't need a higher tier just to use more devices—start by checking whether the data allowance fits your expected usage.

After choosing a plan in the dashboard, check the price, billing method, and data allowance in your order, then pay with Alipay, WeChat Pay, or USDT. When you leave the payment page, return to the user dashboard to check the order result and plan status. If the payment hasn't synced yet, check your order history rather than creating the same order again just because the plan hasn't appeared. If you need help verifying the payment, submit the order details through a dashboard support ticket.

Once you've confirmed your plan status, continue to get your subscription. VPNQO offers a 60-day money-back guarantee. See the Terms of Service for the claim process and full terms. If you upgrade later, the price difference is converted into remaining days. You don't need to work this out during setup—just check that your current plan suits your needs.

Get your subscription link from the dashboard

Return to your account overview and find the subscription or subscription import section. The subscription link gives your client access to route configurations; it's not a regular web address or a client installer. Use the copy option in the dashboard, then give the link to your client to import. You don't need to open it in a browser first.

If the dashboard offers options such as direct import and copying the link, try the one that matches your installed client. Your system may ask to open the relevant app; after confirming, check whether the configuration appears in the app. If the app doesn't open, copy the link and import it manually instead of repeatedly clicking the same option.

For manual import, copy the entire address. Don't select just part of it or include any surrounding instructions when you paste. The example below is only to show what a link looks like and can't be used to connect. Always get your actual subscription details from your own user dashboard.

https://example.com/sub?token=YOUR_TOKEN

Your actual subscription link is account information. Don't post it in public forums, include it in public screenshots, or put it on someone else's device. When reporting a problem, describe the error and where it occurred; there's no need to share the full link. If the subscription section isn't visible in the dashboard, first check your account, plan status, and remaining data, then follow the dashboard instructions. Changing devices won't resolve this kind of issue.

Import on each client

Once you have your subscription, find the VPNQO client and platform-specific instructions in the user dashboard. Choose a proxy client that supports subscription configurations; don't enter the subscription address in the server field for a manually configured system VPN. Follow the latest instructions in the dashboard rather than relying on generic menu labels in this guide. The dashboard also explains how to get and use the client.

The goal is the same on every platform: add the subscription link as a configuration source, load the route list, then enable that configuration. A successful import doesn't mean you're connected yet; continue to the connection and verification steps below.

Windows: Add the subscription in configuration settings

Get the Windows client from the dashboard, then install and open it as instructed. Go to “Configuration,” “Subscriptions,” or a similar management screen, and look for “Add,” “Import from URL,” or “Import subscription.” Choose the link import option, paste the full address you copied, enter a name to identify the configuration, and save. The name is only for your own reference; you don't need to enter your account password.

After saving, update or download the configuration and wait for the client to show the route list. Select this configuration as the one to use, then open the proxy or routes page and choose an exit route. If the list is empty, first check that the pasted address is complete and review any update error. An empty configuration isn't a completed import. Follow the dashboard's Windows instructions for enabling the system proxy or another traffic routing mode.

macOS: Import and confirm the active configuration

Choose the macOS client in the dashboard, then install and open it as prompted by the system. If the client has a menu bar option, open its main window from there and look for configuration or subscription management. Use an option such as “Add from URL” to paste the subscription link, then save and update. Once the routes have loaded, set this as the active configuration.

On macOS, closing the main window doesn't necessarily stop the client, so check its status in the main window or menu bar after importing. When you enable it for the first time, the system may ask you to allow network settings or permissions. Make sure the request comes from the client you're using, then follow the system's prompts. If the configuration is imported but websites look unchanged, leave the current settings in place and continue to the connection verification steps. Don't enable another proxy tool at the same time.

Android: Import the link and allow the VPN connection

Open the Android client from the dashboard, go to the subscription or configuration page, and choose to add a configuration. Select the option to import from a link or URL. Paste the subscription address, save and update, then enable the configuration once the route list appears. If the client opens to its home screen, check the side menu or bottom navigation for configuration management rather than entering the link in the route search box.

When you start the connection, Android displays a system prompt to allow the VPN connection. Confirm that the app and action are the ones you expect, then allow it and check the connection status in the client. If the connection often drops when you switch apps, review the system's background activity and battery restrictions for the client, and allow background activity as needed in your device settings. Don't change a lot of system settings before confirming the import succeeded. For more on differences between devices, see Android VPN Setup: A Beginner's Guide.

iOS: Get and import the client as instructed in the dashboard

On iPhone or iPad, first check the iOS instructions in the dashboard, then use the provided App Store link to get a client that supports subscriptions. App availability depends on your App Store region. If the page won't open or you can't find the app, check the dashboard's instructions rather than installing a configuration profile from an unknown source.

After installing the app, use the relevant import option in the dashboard to open the client, or go to its configuration page and choose “Import” or “Add from URL.” Paste and save the subscription link, then update the configuration. Confirm that the route list appears before choosing an exit route and connecting. If the system asks to add a VPN configuration, follow the prompt and authorize it using your device's local authentication. This adds a VPN configuration needed for the connection; it isn't a device management profile.

VPNQO also supports Linux. Linux users can get the appropriate client and import instructions from the dashboard. For differences in traffic routing, permissions, and system environments, see the full user guide. This page leaves out command-line instructions to keep the first-time setup focused.

Connect and verify your exit route

Return to the client, confirm that the active configuration is the subscription you just imported, and update it. Choose an exit route that matches the region of the service you want to use. For general browsing, you can start with a route suited to your current network. Keep the same route during your first check so you can tell what changed if you need to troubleshoot.

Start the connection and check that the client shows it as running or connected. Confirm that the required system proxy or VPN routing mode is enabled. If the system displays a permission prompt, approve it before testing. When several network proxy tools are running on the same device, their settings may route traffic differently. For your first connection, use only the client you're setting up to reduce variables while troubleshooting.

Next, open the IP lookup page and check whether the current exit address and detected region match your chosen route. If the page was already open, reload it so you don't mistake an earlier result for the current one. A failed lookup alone doesn't prove the connection is down; also check the client status and try accessing a website. Location databases can differ, so a city name mismatch by itself doesn't mean the route is wrong.

Finally, open the website or app you actually need and check that it loads, that you can access your account, and that the features you need work. A changed exit address only shows that your network path has changed; it doesn't guarantee that a third-party platform's account permissions, paid content, or regional policies will allow access. Streaming catalogs and AI tools are also subject to each platform's own rules, so verify that the client connects and that the target service works separately.

If you can't access a site, check in order that the subscription updated, the plan is active, the configuration is enabled, and system routing is on. Then try another route and test again. Change one setting at a time, and note the error and where it appears. Don't include your subscription address in public screenshots. For more help, find the relevant step in the full user guide or submit a support ticket in the user dashboard.